An AI helper that answers your Kajabi students from your own course material

Your students ask the same questions every week

Selling a course on Kajabi gives you more time back than one-to-one work, until the questions start. Students post in the community, reply to emails, and message you on Instagram. Most of them ask something the course already answers. You know which lesson it’s in, so you reply, link it, and move on. Then the next student asks the same thing.

Why Kajabi on its own doesn’t do the job

Kajabi holds your course, your community, and your student emails in one place, which is a big part of why creators choose it. But it doesn’t read a student’s question and match it to the lesson that answers it. Search helps students who know what to look for. The ones who post in the community usually don’t, which is why they’re asking.

An AI helper reads the question, finds the right part of your course, answers it in plain words, and links the lesson. When the question is about the student’s own life rather than your material, it hands it to you.

How we set it up on Kajabi

We work with a two-person online course business teaching bookkeeping. Their 400 students asked the same questions in the community over and over. We set up an AI helper that answers from the course material and links the lesson it drew on. The founders now answer about 20 questions a week instead of 120.

Anything about a student’s own tax goes to a person, every time. A course can explain how GST works, but it can’t tell one student what to do with their own return. Read the online course story.

We also work with a solo business coach with an online course on Kajabi. Enquiries came in through the website form, Instagram messages, and email, and some waited a week or more. An AI helper now gathers them into one list each morning, sorts them into course questions and coaching enquiries, and drafts a first reply for each. The first sort had a “just browsing” category, which the coach found unhelpful, so we dropped it. Instagram comments still get checked by hand. Read the business coach story.

When Kajabi is the right place to start, and when it isn’t

An AI helper on Kajabi pays off when you have enough students that the same questions repeat, and a course that already answers most of them. It’s a poor fit for a brand-new course with thin material, because the AI helper can only be as good as the lessons it reads from. In that case, fix the course first, and the questions will show you where.

Where to go next

See the wider AI helpers service, or read more about Kajabi. See how this works in coaching and online education. If your enquiries come from several places, see connecting your tools with Meta Business Suite. When you’re ready, get your AI Starter Plan.