Booking questions answered while your hands are busy
In beauty and wellness, the enquiries arrive while your hands are on a client. An AI helper answers the common questions in Instagram messages, like prices, availability, and how long a treatment takes, and sends your booking link. We work with a solo brow and lash artist who now misses fewer enquiries during appointments. Anything about allergies or skin goes straight to the artist, never answered by the AI helper.
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Jobs an AI helper takes off a salon or studio
Instagram booking questions
Price, availability, and treatment length questions answered from your price list, with the booking link sent through Calendly or Fresha.
Aftercare messages
The right aftercare instructions sent after each treatment, drafted from your own care sheets.
Gift voucher enquiries
Questions about vouchers answered with what they cover and how to buy one, any time of night.
Class and timetable questions
For yoga and pilates studios, questions about class levels and times answered from your Mindbody timetable.
Where the enquiries go missing
A brow artist, a nail tech, or a massage therapist spends the day with their hands busy. Meanwhile, Instagram messages pile up. How much is a lash lift? Do you have anything Saturday? How long does a brow lamination take? By the time the client leaves, the person who asked has often booked somewhere else. The evening goes on catching up, and some messages never get an answer.
What an AI helper does
An AI helper (the industry calls it an agent) is AI set up to do one job the same way every time. For a salon or studio, that job is usually first replies to booking questions. We give it your price list, your treatment menu, and your policies. When a message arrives, it answers the common questions and sends your booking link, so the client picks a real time. Anything it isn’t sure about, or anything about skin, allergies, or health, it passes to you.
A brow and lash artist’s inbox
We work with a solo brow and lash artist whose booking questions arrived in Instagram messages during appointments. An AI helper now answers price and availability questions and sends the Calendly booking link. The artist misses fewer enquiries. Anything about allergies or skin goes to the artist, because a wrong answer there could hurt someone.
The line it doesn’t cross
The AI helper doesn’t give advice about skin, health, or whether a treatment is right for someone. It also can’t read a photo of someone’s brows and say what they need. That consultation is your skill. And if a client is upset about a treatment, they get you, not a draft.
If your DMs fill up while you’re working, get your AI Starter Plan and tell it what clients ask most.
Related
Read about our AI helpers service, and how we help small teams in beauty and wellness.
Small teams we work with
How a solo brow and lash artist answers Instagram booking questions mid-appointment
How Harbour Lane Property cut listing copy from about 3 hours to about 40 minutes
How a two-person online course business went from 120 student questions a week to about 20
Common questions
Will it give skincare or health advice?
Will clients know they're talking to AI?
Does it work with Fresha or Mindbody?
What does it cost?
What if someone asks something it doesn't know?
Stop missing enquiries mid-treatment
Tell us where your enquiries come in and what clients ask most. Get your AI Starter Plan and you'll see where an AI helper fits.
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