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Automating repeat work for Not-for-profits

Volunteer rosters done in an hour instead of an evening

Volunteer rosters done in an hour instead of an evening
Automating repeat work for Not-for-profits

Volunteer rosters done in an hour instead of an evening

A volunteer roster is the same job every week. Ask everyone for availability, chase the ones who don't reply, fit people to shifts, and fill the gaps. We set those steps to run on their own. We work with an animal rescue with one paid coordinator and 45 volunteers where an AI helper collects availability, drafts the roster, and messages the gaps. The roster takes an hour instead of an evening. The coordinator still decides who handles new animals.

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What we set to run

Charity jobs that run themselves

01

Volunteer availability

Each week, volunteers are asked for their availability through Slack or email, and answers land in Airtable.

02

Roster drafts

A draft roster built from availability and each volunteer's skills, for the coordinator to adjust and approve.

03

Gap messages

Shifts still empty are offered to the volunteers most likely to say yes, with replies gathered for you.

04

Membership and donation receipts

Renewals and donation receipts sent on time from your Stripe or Xero records.

The weekly roster scramble

Every week, a volunteer coordinator sends the same message asking who’s free. Replies come back by text, email, and a chat in the car park. Some never come back. The coordinator matches people to shifts, remembers who’s trained for what, and messages around to fill the gaps. It takes an evening, every week, and if the coordinator is sick, nobody else knows how to do it.

How the repeat work runs itself

Automating repeat work (the industry calls it workflow automation) means writing down the steps you already follow and setting them to run on their own. For a charity, the roster is a common first job. Volunteers are asked for availability on the same day each week, through Slack or email, and their answers land in Airtable. An AI helper drafts a roster that respects who’s trained for what. Gaps are offered to the volunteers most likely to say yes. The coordinator checks, adjusts, and approves.

A volunteer coordinator approving a drafted weekly roster on a laptop at an animal shelter

An animal rescue’s roster

We work with an animal rescue with one paid coordinator and 45 volunteers. The weekly roster was built by hand from texts. Now an AI helper collects availability, drafts the roster, and messages the gaps. The roster is done in an hour instead of an evening. The coordinator still makes the final call on who handles new animals, because that depends on the animal and the volunteer, and no spreadsheet knows both.

Where the coordinator stays in charge

The automation follows the pattern, so anything unusual comes to the coordinator. A volunteer who’s dropped off, a new starter who needs a buddy, or a shift that needs someone with particular experience all need a person. We set it up so the coordinator approves the roster before it goes out.

If your coordinator loses an evening to the roster each week, get your AI Starter Plan and tell it which jobs repeat.

Read more

Read about our Automating repeat work service, and how we help small teams in not-for-profits.

FAQs

Common questions

Will volunteers feel like a number?
The messages are short and friendly, signed by your coordinator. Volunteers who reply with a question reach a person, and the coordinator still makes the final roster.
Who decides who works with animals or vulnerable people?
A person, always. At the animal rescue we work with, the coordinator makes the final call on who handles new animals.
Do we need new tools?
We used Airtable and Slack at the rescue. If your volunteers use email or text, we can work with that instead.
What does it cost?
A charity with one paid coordinator often fits Solo at $990 a month, which covers 1 AI helper set up and kept running, 2 hours a month of our time, and AI running costs.
What won't it handle?
Anything that needs care, like a volunteer who's dropped off or a conflict between two people. Those come to the coordinator.
Take the next step

Get your roster evening back

Tell us which jobs your paid staff repeat every week. Get your AI Starter Plan and you'll see which to set running first.

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